Welcome to the National Monitoring System operated by Tulsi Consultancy Service. We are committed to protecting the privacy and security of the industrial data and user information entrusted to us. This policy outlines our practices regarding data collection, usage, and protection.

1. Information We Collect

To provide secure access and maintain the integrity of the National Monitoring System, we collect the following types of information:

• Account Information: Names, official designations, and email addresses of verified Unit Representatives or Lab Heads.
• Industrial Data: Daily cane crushing metrics, recovery rates, and production reports submitted by authorized Lab/QC Heads.
• Technical Data: IP addresses, browser types, and access timestamps automatically collected by our servers for security auditing.

2. How We Use Your Information

The information collected is used strictly for operational purposes, including:

• Authenticating user access to the restricted portal.
• Generating real-time, aggregated national dashboards for industry viewers.
• Providing technical support and responding to inquiries submitted via our Support Portal.
• Monitoring system health and preventing unauthorized access.

3. Data Security and Cloud Storage

We implement enterprise-grade security measures to protect your proprietary data:

• Encryption: All data transmitted between your browser and our servers is secured using 256-bit SSL/TLS encryption.
• Infrastructure: Our portal is hosted on Amazon Web Services (AWS) infrastructure, utilizing secure virtual private clouds (VPCs) and daily automated backups to prevent data loss.
• Access Control: Data entry is restricted to a "Closed Trust Network." Only manually verified officials can submit or modify unit data.

4. Third-Party Subprocessors

To deliver our services securely, we partner with trusted infrastructure providers. By using our portal, you acknowledge the involvement of these services:

• Cloudflare: We utilize Cloudflare for Domain Name System (DNS) management, Content Delivery Network (CDN) caching, and Web Application Firewall (WAF) edge protection against DDoS attacks.
• Google reCAPTCHA Enterprise: We have implemented Google reCAPTCHA to protect our forms from spam and automated abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Use.

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your unit's data is handled, please reach out to our technical team via the Support Portal.